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garage equipment advisory services
After Sales Service and Customer Care
tel: 01984 634496       
garage equipment advisory services
doug and christine human
  • We provide a high level of customer care and all customers will be allocated a named contact.

  • All our staff will have access to your order history; making warranty calls and queries on add on sales a relaxing experience. You know us, and we know you.

  • We keep a record of our contact with you and will respond immediately to direct feedback, good or bad.

  • We will keep you informed of new products and services without bombarding you with literature .Just look on our website for latest offers or subscribe to our quarterly newsletter.

  • Once you have bought with us you will be able to contact us in a number of ways, landline, and fax, emails, through the website or by mobile phone.

  • We will be here when you need us, from 8 am till 6pm and often on a Saturday morning.

  • We offer discounted products to existing customers.

  • Our aim is to build a long term relationship with you. Our customer base is older than our computer, (much older) and some of our customers have benefited from a retirement card from us, though as our mainstay is with sole traders and partnerships we remain on hand to help the second generation.

  • We limit our advertising budget and our customer benefit from the reduced costs; we have 94% repeat business and enjoy many referrals from our customers.
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    What our customers have said about us:

    HH from Somerton “You always look after me and I only have to pick up the phone, no press one, press two, just a human being- and one that knows me and my premises too.”

    CS Motor Company     “When I wanted a new smoke meter I just picked up the phone and ordered, no hassle, no haggling, just a realistic price and the benefit of the back up that I have with my Omitec Gas Analyser .

    For more information on our after sales service,
    please e-mail: customercare@geas.co.uk

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    © Garage Equipment Advisory Services 2008