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- We provide a high level of customer care and all customers will be allocated a named contact.
- All our staff will have access to your order history; making warranty calls and queries or add on sales
a relaxing experience. You know us, and we know you.
- We keep a record of our contact with you and will respond immediately to direct feedback, good or bad.
- We will keep you informed of new products and services without bombarding you with literature.
Just look on our website for latest offers or subscribe to our quarterly newsletter.
- Once you have bought from us you will be able to contact us in a number of ways, landline, and fax, emails, through the website or by mobile phone.
- We will be here when you need us, from 8 am till 6pm and often on a Saturday morning.
- We offer discounted products to existing customers.
- Our aim is to build a long term relationship with you. Our mainstay is with sole traders and partnerships.
- We limit our advertising budget and our customers benefit from the reduced costs; we have 94% repeat business and enjoy many referrals from our customers.
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What our customers have said about us:
HH from Somerton “You always look after me and I only have to pick up the phone, no press one, press two, just a human being- and one that knows me and my premises too.”
CS Motor Company “When I wanted a new smoke meter I just picked up the phone and ordered, no hassle, no haggling, just a realistic price and the benefit of the back up that I have with my Omitec Gas Analyser."
For more information on our after sales service please e-mail: customercare@geas.co.uk
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